Sustainable Waste Management at Storage Custom House
Storage Custom House is committed to responsible, eco-friendly waste disposal and sustainable rubbish removal for customers in Custom House, Canning Town, Royal Docks and the wider Newham area. We design our services to minimise landfill, cut carbon emissions and support local community reuse projects.
Our Recycling Commitment and Targets
We are working towards a minimum 85 percent recycling and recovery rate for all waste generated on site and from our rubbish removal services. This target covers everyday storage-related waste such as cardboard, plastic packaging, metal items and small household goods. By separating materials carefully and working with specialist partners, we aim to consistently increase this recycling percentage over time.
Our team monitors the types and volumes of waste produced and adjusts our processes so that recyclable materials are identified and diverted before they reach mixed waste streams. Whenever new recycling options become available locally, we review them and update our approach.
Eco-Friendly Waste Disposal Area on Site
Our dedicated waste disposal area at Storage Custom House is designed to make recycling straightforward while keeping the site clean and safe. Customers are encouraged to separate items before placing them into clearly labelled bins, following the approach used in the London Borough of Newham and neighbouring boroughs, where materials such as paper, cardboard, metals and certain plastics are commonly collected for recycling.
Within our eco-friendly waste disposal area you will find separate containers for dry mixed recyclables like cardboard, clean plastics and cans, and different containers for general rubbish that cannot be recycled. Signage explains what can and cannot be accepted, helping customers match their waste to the right container and reduce contamination.
Sustainable Rubbish Removal Services
For customers who need help clearing out units, homes or offices, we provide a sustainable rubbish removal service focused on reuse and recycling first, landfill last. Our staff sort through collected items to identify goods that can be reused, repaired or broken down into recyclable materials. Only residual, non-recyclable items are sent to general waste.
This sustainable rubbish removal approach is especially useful for moves, office clearances and decluttering projects, where there is often a mix of furniture, electrical items, textiles, paperwork and packaging. We work hard to ensure that anything with ongoing value is redirected away from disposal.
Working with Local Transfer Stations
Storage Custom House works closely with licensed local waste transfer stations that serve Newham and nearby boroughs. These facilities provide additional sorting and processing, separating materials such as metals, wood, cardboard and certain plastics that may not be fully segregated on site.
Using local transfer stations reduces the distance that waste needs to travel before it is recycled or recovered, which helps cut transport-related emissions. We only use transfer stations and disposal facilities that meet strict environmental and regulatory standards and that share our focus on reducing landfill.
Partnerships with Charities and Reuse Organisations
Many items placed into storage still have a long usable life. When customers decide they no longer need them, our first option is to explore reuse. Storage Custom House collaborates with local charities, community projects and reuse organisations that accept items such as good quality furniture, household goods, books and some electrical appliances.
Where suitable, and with customer agreement, we can help route items directly to these community partners instead of disposing of them. This supports social value locally by helping families, students and community groups access affordable or donated goods while simultaneously reducing waste and conserving resources.
Low-Carbon Vans and Cleaner Transport
Transport is a major part of any storage and rubbish removal operation, so we are gradually shifting towards a lower carbon fleet. Our aim is to operate a mix of low-emission and fuel-efficient vans for collections, deliveries and rubbish removal in and around Custom House.
We plan routes carefully to reduce unnecessary mileage and encourage shared or combined trips wherever possible. By coordinating multiple customer visits into single journeys, we can limit traffic impact on local roads and cut emissions per collection.
Supporting Local Recycling Practices
The areas we serve, including Newham and neighbouring East London boroughs, are continuing to develop their recycling systems, often focusing on separating dry mixed recycling from residual waste and directing food and garden waste to specialist processing where available. Our on-site practices are designed to complement these local systems.
We encourage customers to bring items to our eco-friendly waste disposal area that match existing borough recycling categories, such as cardboard boxes, clean plastic bottles and tubs, paper, cans and metal items. For materials that are not easily recycled through standard kerbside collections, our relationships with specialist recyclers and transfer stations offer additional routes for responsible disposal.
Continuous Improvement and Customer Guidance
Recycling options change over time, and Storage Custom House reviews its waste management procedures regularly to keep pace with best practice. As new recycling streams open in the region or new low-carbon transport options become practical, we look to integrate them into our services.
Customers using our eco-friendly waste disposal area or sustainable rubbish removal services can ask our team for guidance on how to sort materials and which items may be suitable for donation or specialist recycling. By working together, we can meet our recycling percentage target, support local communities and help reduce the overall environmental footprint of storage and clearance activities.




