Modern Slavery Statement for Customhouse Storage

Customhouse Storage is committed to conducting business with integrity, fairness, and respect for human rights. This Modern Slavery Statement sets out the steps we take to prevent modern slavery, human trafficking, forced labour, and child labour within our operations and supply chain. We recognise that modern slavery can occur in many forms and may be hidden in complex commercial arrangements, so we apply a zero-tolerance policy across every area of the business.

Our commitment is grounded in the belief that every person has the right to work freely, safely, and with dignity. We expect our employees, contractors, and business partners to uphold the same values. To support this, Customhouse Storage maintains internal controls, due diligence procedures, and clear standards for ethical conduct. These measures help us identify and address risks before they can affect people or business practices.

We also require our suppliers to share our approach. The Customhouse Storage modern slavery policy applies to procurement decisions, supplier selection, and ongoing commercial relationships. Any supplier found to be involved in exploitative practices may face corrective action, suspension, or termination of the relationship. We believe that responsible sourcing is not optional; it is an essential part of how we operate.

Our Risk Assessment and Supplier Audits

Modern slavery risk is assessed through a combination of supplier screening, contract review, and periodic monitoring. We focus particularly on suppliers in sectors or locations where labour exploitation may be more likely. Where appropriate, we request evidence of labour standards, working conditions, wage compliance, and recruitment practices. This helps us maintain visibility over the people and processes behind the services and goods we use.

Supplier audits are an important part of our approach. These audits may include document checks, questionnaire reviews, and deeper assessments where risk indicators are present. When concerns arise, we seek immediate clarification and, if necessary, improvement plans with clear deadlines. The Customhouse Storage slavery statement is not only a declaration of principles; it is supported by practical monitoring that aims to reduce risk and improve accountability throughout the supply chain.

We also encourage suppliers to adopt their own ethical labour policies and to pass these standards through their own subcontractors. By promoting transparency and responsibility across the supply chain, we aim to reduce the likelihood that vulnerable workers are exposed to coercion, debt bondage, unsafe conditions, or deceptive recruitment. Our procurement team is trained to identify warning signs and escalate concerns when they arise.

Reporting Channels and Employee Awareness

Customhouse Storage believes that reporting concerns early is essential to preventing harm. Employees, workers, and suppliers are encouraged to raise any suspicion of modern slavery, exploitative recruitment, or abusive treatment without delay. Concerns can be reported through internal management routes and other designated reporting channels that ensure issues are handled confidentially and, where appropriate, anonymously. No one should fear retaliation for speaking up in good faith.

We support a culture of openness by ensuring staff understand what modern slavery looks like and how to respond. Training and internal communications reinforce the signs of risk, the importance of ethical decision-making, and the procedures for escalating concerns. The Customhouse Storage modern slavery statement is intended to be understood and applied in practice, not simply published as a formal document. Awareness is therefore central to our prevention strategy.

Where reports are received, they are reviewed promptly and proportionately. Depending on the nature of the concern, we may investigate internally, request further information from a supplier, or involve external specialists. Any substantiated issue is treated seriously and acted on with the aim of protecting individuals and preventing recurrence. Our approach combines accountability, confidentiality, and respect for those who come forward.

Annual Review and Continuous Improvement

Customhouse Storage will review this statement annually to ensure it remains accurate, effective, and aligned with current legal and ethical expectations. The annual review considers changes in our operations, supplier base, and risk profile, as well as any incidents or lessons learned during the year. This process allows us to strengthen controls and refine our response to emerging risks.

In conducting the annual review, we assess the effectiveness of our zero-tolerance policy, supplier audits, and reporting channels. We also consider whether further training, enhanced due diligence, or revised supplier requirements are needed. The results help guide our priorities for the next period and ensure that the Customhouse Storage slavery statement continues to support meaningful action rather than symbolic commitment alone.

Customhouse Storage remains steadfast in its commitment to ethical business practices and the protection of human rights. We understand that preventing modern slavery is an ongoing responsibility that requires vigilance, transparency, and cooperation across our organisation and supply chain. Through regular review and continuous improvement, we aim to uphold the highest standards of integrity in every part of our work.